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Free US shipping · 30-day returns · Gift-ready packaging

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Returns & Refund Policy

Last updated: October 31, 2026

30-day returns

If you are not completely satisfied, you can return your item within 30 days of delivery for a full refund of the product price.

Conditions

  • The item must be unused or lightly used, with all parts, and in its original packaging where possible.
  • Items damaged by misuse are not eligible.

How to start a return

  1. Email hello@daybreak.example with your order number.
  2. We reply within 1 business day with a free prepaid return label and instructions.
  3. Ship the item back within 14 days of receiving the label.

Return shipping

Returns are free: we provide the prepaid label. There are no restocking fees.

Refunds

Once we receive and inspect your return, we approve the refund within 3 business days. Refunds go back to your original payment method; your bank may take 5–10 business days to post it.

Damaged, defective or wrong items

Contact us within 7 days of delivery with a photo and we will ship a replacement or refund you in full, at no cost to you.

Exchanges

To exchange, request a return for a refund and place a new order.

Warranty

Your purchase includes a 1-year warranty against defects in materials and workmanship.