Returns & Refund Policy
Last updated: October 31, 2026
30-day returns
If you are not completely satisfied, you can return your item within 30 days of delivery for a full refund of the product price.
Conditions
- The item must be unused or lightly used, with all parts, and in its original packaging where possible.
- Items damaged by misuse are not eligible.
How to start a return
- Email hello@daybreak.example with your order number.
- We reply within 1 business day with a free prepaid return label and instructions.
- Ship the item back within 14 days of receiving the label.
Return shipping
Returns are free: we provide the prepaid label. There are no restocking fees.
Refunds
Once we receive and inspect your return, we approve the refund within 3 business days. Refunds go back to your original payment method; your bank may take 5–10 business days to post it.
Damaged, defective or wrong items
Contact us within 7 days of delivery with a photo and we will ship a replacement or refund you in full, at no cost to you.
Exchanges
To exchange, request a return for a refund and place a new order.
Warranty
Your purchase includes a 1-year warranty against defects in materials and workmanship.